Product Suggestions · AI-Assisted

Help Shoppers Find What They Actually Want

Brindle Loom sets up product suggestion views for Malaysian online stores — straightforward, sensible, and explained in plain language.

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+60 3-7845 2961 [email protected] Petaling Jaya, Selangor

What We Offer

Three Ways to Get Started

Whether you're just exploring or ready to roll out across several storefronts, there's an option that fits where you are right now.

Suggestion Starter

A practical first step for online stores curious about showing related-product suggestions. We review a sample of your catalogue and order history, set up a simple suggestion view, and explain how it behaves.

Catalogue sample review
Pilot suggestion view setup
Plain-language summary included

RM 580 Enquire

Recommendation Setup

For stores ready to add suggestions to their site, this service configures the logic for your product range and connects it to your storefront layout. Includes range setup, placement guidance, and a training session.

Full product range configuration
Storefront placement guidance
Team training session

RM 1,700 Enquire

Catalogue Personalisation Programme

A broader engagement supporting several storefronts or categories, with periodic relevance reviews and internal ownership so suggestions stay sensible over time.

Multi-category configuration
Periodic relevance review cycle
Maintenance guide included

RM 2,920 Enquire

Why It Matters

Built for Retailers, Not Data Scientists

The tools exist. What's often missing is someone to translate them into something a real store can use without a dedicated tech team.

Plain-Language Explanations

Every setup comes with a clear summary of what's running and why. No jargon, no guesswork about what the system is doing.

Configured for Your Range

Suggestions are shaped around your actual catalogue, not a generic template. Different product types get handled differently.

Internal Ownership

We train your team so you understand what's been set up and can manage it going forward — no ongoing dependency required.

Scalable Entry Points

Start with a pilot if you're unsure. Move to a fuller setup when you're ready. Each service is a sensible standalone step.

Relevance Over Time

The Personalisation Programme includes review cycles, so your suggestions don't drift out of step as your range evolves.

Local, Accessible Support

Based in Petaling Jaya, we work with Malaysian retailers who want someone they can actually speak to when questions come up.

Take the First Step

Not Sure Which Option Fits Your Store?

Send us a message and we'll look at your situation together. There's no pressure — just an honest conversation about what might be useful.

Get in Touch

+60 3-7845 2961 · [email protected]

Common Questions

Frequently Asked

What exactly is a product suggestion view?

It's the section of a product page that shows items like "You might also like" or "Often bought together." We configure the logic that decides which products appear in those spots, based on your catalogue structure and order history.

Do I need a large catalogue to get value from this?

Not necessarily. Even stores with a few hundred products can benefit from tidier suggestion logic. The Suggestion Starter is specifically designed for owners who want to see how it works before committing to a fuller setup.

Which e-commerce platforms do you work with?

We work with a range of platforms commonly used by Malaysian online retailers. The best way to confirm compatibility with your setup is to get in touch — we'll let you know quickly whether it's a good fit.

How long does the setup process take?

The Suggestion Starter typically takes around one to two weeks from initial review to delivery of the pilot view. The Recommendation Setup runs around three to four weeks. The Personalisation Programme is an ongoing arrangement with an initial configuration phase of four to six weeks.

What data do you need from us to get started?

Typically a product catalogue export and a sample of anonymised order history. We'll walk you through what's needed and how to export it from your platform during the initial conversation.

Is there an ongoing fee after setup?

The Suggestion Starter and Recommendation Setup are one-off engagements. The Catalogue Personalisation Programme includes periodic review cycles as part of the service. We can discuss what makes sense for your situation.

How is my data handled?

All data you share with us is used solely for the purpose of configuring your suggestion system. We don't share it with third parties or use it for anything else. Our privacy practices are outlined in our Privacy Policy.

Find Us

Our Office Location

3rd Floor, Menara Lien Hoe, Persiaran Tropicana, 47410 Petaling Jaya, Selangor

Reach Out

Let's Have a Conversation

Tell us a bit about your store and what you're hoping to do. We'll come back to you within one business day.

Contact Details

Phone

+60 3-7845 2961

[email protected]

Address

3rd Floor, Menara Lien Hoe,
Persiaran Tropicana, 47410
Petaling Jaya, Selangor

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday & Public Holidays: Closed